• info@infrared-thermometer.co.in
  • 033-22423234 | 2528 033-40245542

Frequently Asked Questions

Precautions
  • Please do not use in the environment that does not meet the requirements
  • Please do not stay near the electromagnetic range (such as radio, mobile phone, etc.), otherwise it will affect product performance
  • Please do not bump or drop this product, if it is damaged, stop using it
  • Please wipe the surface of the product with alcohol gentaly when it needs clean
  • If there is a problem with the product, do not attempt to repair it yourself, please contact your dealer
  • In view of the many factors that affect the accuracy of the measurement, this product is not a substitute for a doctor's diagnosis. It is only used for screening. If an abnormality occurs, please seek medical treatment in time
Advice before use
  • This product is an infrared forehead thermometer that professionally measures the temperature of the human body. According to the difffference of human skin, the measured temperature will be difffferent
  • When the room temperature changes greatly, the infrared frontal thermometer should be placed in the room for 20 minutes before use
  • When the person to be measured comes from a place with a large difffference in temperature from the measurement environment, they should stay in the test environment for at least 5 minutes, and wait until the temperature is consistent with the environment before measuring
  • The environment around the person to be tested must be stable. Do not test in places with large air flflow such asfans and air outlets of air conditioners
  • Quality is the top priority. We always attach great importance to quality control from start to finish. Our factory has obtained FCC and ROHS certification
  • We offer a 12 month product warranty. If you find a defective item within the warranty period, you can contact us immediately, we hope to help you solve the problem